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Certificates, inspection and what each document actually covers

Two certificates exist today and they cover different things. Stating the scope precisely is more useful than claiming more — an over-claimed certificate fails audit.

ISO 9001:2015

Certificate CN24-33502A, issued by AXE REGISTER Ltd, valid from 3 January 2025 to 2 January 2028. The scope on the certificate is "manufacture and sale of acrylic (organic glass) products".

What this means: our quality management system — how we control drawings, inspection, non-conforming parts, calibration and corrective action — has been audited against GB/T 19001-2016 / ISO 9001:2015 and found compliant.

What it does not mean: ISO 9001 is a management system standard, not a product certification. It does not certify that a particular part meets a particular specification. That is what the inspection sheet is for.

Certificate numberCN24-33502A
StandardGB/T 19001-2016 / ISO 9001:2015
ScopeManufacture and sale of acrylic (organic glass) products
Issuing bodyAXE REGISTER Ltd
Initial registration3 January 2025
Valid until2 January 2028
MarkingsIAF, EA/MLA, CNAS traceable

SGS RoHS report — and its scope

Report CANEC26018787801, tested to EU RoHS Directive (EU) 2015/863. All ten restricted substances were not detected in the sample tested.

The scope needs stating carefully. The sample submitted was cast acrylic sheet from our sheet supplier. So the report demonstrates that the raw material complies with RoHS. It does not certify that every finished part we make is RoHS certified — a finished part could in principle include other materials, coatings or print inks that were not part of that sample.

We say this because buyers' compliance teams need to know what is in their file. If your file requires a finished-part report, that is a separate test, which we can arrange and quote as a separate line.

Report numberCANEC26018787801
SGS job numberDGP26-005493
LaboratorySGS-CSTC, Guangzhou, CNAS L0167
Sample submitted byThe sheet supplier (Shenzhen Xintao New Materials)
SampleCast acrylic sheet
StandardEU RoHS Directive (EU) 2015/863
Substances testedPb, Hg, Cd, Cr(VI), PBB, PBDE, DEHP, BBP, DBP, DIBP
ResultAll ten not detected (ND)
ScopeRaw material only

How we inspect

Four checkpoints, each with a different purpose:

  • Incoming sheet. Grade, thickness and colour checked against the order and, on colour-critical jobs, against the retained master swatch before anything is cut.
  • First-off. The first part off the machine is measured against the drawing before the run continues. This catches program errors before they become a batch of scrap.
  • In-process. Critical dimensions checked at intervals through the run. For long runs this catches tool wear before it drifts out of tolerance.
  • Final. Dimensional check plus visual inspection for chips, scratches, bubbles and polish marks under defined lighting. Every batch ships with an inspection sheet recording the measured values.

Third-party inspection

SGS, Bureau Veritas, Intertek and TÜV are all welcome. Tell us the standard and give a few days' notice so parts are staged and paperwork is ready. We do not charge for the visit; the inspection company bills you directly.

Where a customer wants a pre-shipment inspection, we prefer to be told at order stage rather than at the end, because a pre-shipment inspection is only useful if the parts can still be reworked. Once they are packed and the container is booked, an inspection can only accept or reject.

What we do not hold

Listed explicitly, so nobody has to ask:

  • No ISO 13485 — we are not a certified medical device manufacturer. Our parts can be components in medical equipment, but we are not the certified tier for finished devices.
  • No ISO 14001 environmental certification.
  • No food-contact certification. Food-contact testing can be arranged against your target market's standard, quoted separately.
  • No flammability certification. Testable on request.
  • No finished-part RoHS certificate — only the raw-material report described above.

Any supplier claiming all of these for acrylic sheet work is either misunderstanding what the certificates are or overstating them.

Where complaints actually come from, and how each one is closed

Quality pages usually list certificates. Certificates say a system exists; they do not say what goes wrong. This is what goes wrong, in the order we see it.

The four real categories

First, appearance: a scratch, a polishing mark, a smear of compound. It is the most common complaint and the least structural, and it is almost always introduced in packing or in handling rather than in machining. Second, fit: a part that does not seat because one dimension drifted, which traces back to annealing or to a datum taken from the wrong face. Third, colour: a batch that reads warmer than the approved swatch. Fourth, cracking in service, which is nearly always crazing from a cleaning agent or a stress crack from an over-constrained fixing.

ComplaintTypical causeHow it is closed
Scratch or polish markHandling or packingFilm until install, individual wrap, foam corners; replaced without argument
Part does not seatDatum from the wrong face, or no anneal before final cutSingle-datum drawing, anneal before finish machining, first article measured on the datum
Colour reads warmSheet batch differenceMaster swatch kept at the plant, D65 measurement, sheet bought for the whole run
Crack in serviceCleaning agent, or a rigid four-side fixingGrade checked against the wipe protocol; slotted holes and a compressible washer specified

What "closed" means here

A complaint is closed when the cause is identified, not when the replacement ships. The replacement is the apology; the cause is the fix. On the four categories above, three of them are prevented by something on the drawing or in the packing spec rather than by inspection — which is why we would rather argue about a drawing at quote stage than about a defect after delivery.

What we do not have: an ISO 9001 certificate that covers design, because we do not design. We fabricate to a drawing. That distinction matters to an auditor, and it is stated plainly on the certificate scope rather than implied away.

Need a document for your compliance file?

Tell us which standard your file requires. If we hold it, you will have it the same day. If we do not, we will say so and quote the testing rather than imply a certificate we have not earned.

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