Signage and project orders: the failure is usually the site measurement
Signage work is dozens of pieces, all different sizes, fixed to a structure somebody else built. A 10 mm gap between drawing and site is normal. Whether that gap can be absorbed on site decides whether the job closes cleanly or comes back.
Line: Art & project featuresSampling 3–7 business daysProduction 7–15 business daysSame-batch transmission ±2%
What actually fails in this application
Signage rework rarely comes from machining accuracy. It comes from the few millimetres nobody planned for.
One lightbox face brighter than the next
That is haze and light-guide dotting, not the LEDs. A 2% transmission difference between sheets is visible once they sit side by side on the same wall. We cut from one batch number and lay out the dot pattern to the actual LED pitch.
Yellowing within six months outdoors
Standard sheet starts to yellow in 6–9 months under southern Chinese sun, and the colour shift is obvious after a year. Outdoor work gets UV-stabilised cast only, plus a drainage and vent gap along the bottom edge — trapped water and heat age it faster than UV alone.
Site dimensions do not match the drawing
The structure was built by someone else and the opening is a few millimetres off. We cut to nominal minus 2 mm, leave an adjustable gap all round and slot the fixing holes, so up to 5 mm can be taken up on site instead of remade in the plant.
Expansion bolts crack the panel
Bolt straight through acrylic and it cracks outward from the hole by month three. Every fixing gets a slotted hole, a rubber washer and a nylon sleeve, so the panel can move with temperature instead of being locked to a steel frame.
What we make for this sector
Large, irregular and batch work all run in-house, including screen and UV printing. Process detail sits on the Art & project features page.
Lightbox faces
Illuminated letter backing
Light guide panels
Fascia signs
Directory and wayfinding
Standees and easels
Cut lettering
Partitions and screens
How sheet and construction are chosen for a sign
Signage is judged outdoors, at distance, for years. That single sentence decides most of the
specification: the sheet has to hold its light transmission, its colour and its flatness through
UV, rain and a 30-degree daily swing, and the fixing has to let it move.
Faces, backings and light
A lightbox face is the hardest working part on the sign. It has to diffuse an LED array into an
even field, which means a opal or diffusing grade rather than clear sheet, and enough thickness to
hide the diodes without eating the brightness — 3 mm for a shallow box, 5 mm where the LED pitch is
wide. Illuminated letter backing is a different job: the acrylic is the carrier for a printed or
routed element and its optical job is to pass light without a hot spot, so a 3–5 mm opal is
normal. Where the sign is backlit and read from an angle, the diffusion grade is what prevents the
"stripes" that make a new sign look cheap.
UV, and the honest answer about yellowing
Standard cast acrylic is reasonably UV-stable, but not UV-proof. On a south-facing fascia in a
high-UV climate, expect measurable yellowing after three to five years, and a UV-stabilised grade
to push that to seven to ten. There is no acrylic that stays optically clear outdoors forever, and
any supplier who says otherwise is selling. Where a ten-year appearance guarantee is required, the
material conversation moves to polycarbonate with a hard coat or to glass.
Sign element
Sheet
Construction note
Lightbox face
3–5 mm opal diffusing
Thickness set by LED pitch, not by span; a 3 mm face on a 100 mm
pitch shows diodes
Illuminated letters
3–5 mm opal or
coloured
Routed returns bonded to the face; bonded seam must sit
behind a letter stroke
Flat fascia panel
5–8 mm cast,
UV-stabilised
Slotted holes, not round, so thermal movement does
not crack the panel
Monument or pylon
8–15 mm cast
Panels over 1.5 m need a sub-frame; acrylic alone will bow in sun
The fixing detail nobody specifies
Acrylic moves about 0.7 mm per metre over a 30-degree swing. A panel bolted through round holes
with no clearance has nowhere to go, so it cracks outward from the hole — usually in the first hot
week after installation, which is why the failure gets blamed on the material. The fix costs
nothing: slot the holes 2 mm in the direction of movement, use a washer with a compressible face,
and never tighten a fixing so hard that the panel cannot slide.
Where the money goes on a signage job
Signage pricing is dominated by two things that have nothing to do with the sheet: size and
fixing complexity. A large panel is charged by the hour on the machine as much as by the square
metre of material, because a 2 m panel needs a bigger bed, more handling and a crate.
On a typical lightbox face or fascia panel: sheet 25–35 percent, cutting and machining 20–30
percent, edge polishing 10–20 percent, printing or applied graphics where required 10–25 percent,
and crating 10–15 percent. Crating is the item that surprises buyers on export orders — a 2 m
panel cannot ship in a carton, and a crate with internal bracing is a real cost.
Decision
Cost effect
Trade-off
Split a 3 m sign into two 1.5 m panels
−20 to −30 %
One visible joint, which
can be hidden on a frame member
Standard UV grade instead of high-UV
−10 %
Shorter colour life in strong
sun; acceptable on a north face
Polish only the visible edge
−8 to −12 %
None once installed
Ship flat-packed with site assembly
−15 % on freight
Needs an installer who
can align a joint
The one place not to economise is the fixing detail. Slotted holes and a compressible washer
cost a few dollars a panel and prevent the failure that gets blamed on the material. We specify
them as standard and will flag a drawing that does not allow for movement.
What to send us to quote a sign face or fascia
Item
What we need
Why it changes the price
Panel size and count
Exact dimensions, and
whether the sign can be split
A 3 m panel versus two 1.5 m panels
is a 20–30 % difference
Orientation
Compass direction and whether it
is shaded
Decides whether the high-UV grade is worth paying for
Light source
LED pitch and distance behind
the face
Sets the diffusion grade and the thickness — a 3 mm face
on a 100 mm pitch shows diodes
Fixing method
Frame type, and whether the
holes can be slotted
Slotted holes cost nothing and prevent the
most common failure
Delivery
Site address and whether a crane or
a lift is involved
Drives crating and whether the panel ships flat
or assembled
Send a photo of the existing sign in daylight as well as the drawing. Reflection, hot spots and
joint lines are visible in a photograph and invisible on a drawing, and they change what we
recommend.
How the parts are checked before packing
Recorded per piece, shipped with a packing list and fixing notes.
One batch number per wall, transmission sampled and retained
UV-stabilised incoming sheet confirmed and batch logged
Every fixing hole slotted, 2 mm oversize
Polished edges inspected for micro-cracks and haze bands
Large pieces crated on edge, loading filmed before dispatch
Questions we get on this application
Set by LED pitch, not by box size. 3 mm to 300 mm pitch, 5 mm from 300 to 600 mm, and 5 mm with an intermediate frame beyond 600 mm. Too thin and uneven LED heat dishes the sheet locally — which shows up at night as a wave pattern across the face.
UV-stabilised cast typically goes 3–5 years outdoors in this climate without obvious yellowing; standard extruded starts at about a year. The price difference is around 30%, but replacing the extruded one every two years, including access and labour, costs more. Coastal or full-sun positions should go straight to UV grade.
Per piece, not a flat rate per square metre. Standard panels price by area, irregular shapes by developed area plus machining time. Mixed sizes in one batch do not raise the unit price — nesting is optimised across the whole order, which is why it is cheaper to place the full quantity at once.
Yes, and a radius is normal on a face that sits in a frame with rounded corners. We cut the radius on the same setup as the outline so the face does not need re-clamping, and we polish the edge rather than leaving it sawn, because a sawn edge on an opal face shows as a bright line where light escapes. Minimum radius is 5 mm on 3 mm sheet.
In a crate, not a carton. The panel is wrapped in foam, blocked off the crate walls with timber so it cannot move, and braced across the middle so the crate takes the load rather than the sheet. A panel over 2 m flexes in transit and a flex mark shows as an optical defect even when the panel is intact. Every crate carries a this-way-up label.
Related reading
Case studies and guides that go deeper on this sector.